The Front's Membership Cancellation & Freeze Policy

General

« All membership cancellations and freezes take effect on the 10th of each month.
« All membership cancellations and freezes require a 20-day notice and cancellations/freezes will be effective at the next billing cycle.
« If you are responsible for multiple memberships, please include all members who are to be cancelled or frozen.
« No refunds for payments which have not been cancelled/frozen on time.

Cancellations

« The entire outstanding balance on your account must be paid prior to cancellation.
« Cancellation of your membership will forfeit grandfathered or discounted membership rates, new memberships will be at current rates.

Freezes

« Memberships can be frozen for up to three months at a time, twice a year non-consecutively.
« To un-freeze, simply show up at one of our locations and your membership dues will be prorated from that day until the next billing date.
« All frozen memberships will be charged $12/month + tax and any applicable surcharges.
« Frozen memberships cannot be cancelled, you must reactivate your membership for one month before cancelling.
« If the primary member freezes their membership, the secondary member’s rate will increase to the primary member rate for the duration of the freeze.
« While a membership is frozen, add-on products for the frozen membership will not be billed.
« Prepaid memberships cannot be frozen.